Hiring Operation Managers: What HRs Should Keep In Mind?

Hiring Operation Managers What HRs Should Keep In Mind

Business Operations Managers are often the company’s unsung heroes. They’re handsdown experts to solve process-related problems, identify and research tools, and implement solutions to manage the operation & reach. 

If your business hasn’t hired a great operations manager yet, you might need one soon. And that;s why this blog is all that you need. It discusses all what it takes for HR professionals to hire the best Operation Managers for a reputed firm. 

Three Tips for HRs to Hire the Right Operation Manager:

1. Find the Right Fit 

To find the right operational manager for a company, the HRs need to look at the total industry experience and specific skills a candidate has that fit best with the business’ unique hiring needs. 

Consider where the candidate lacks but can be trained. It can be anything from using your POS system, to managing the online manager’s logbook etc.

However, the qualities that remain critical and cannot be trained, include leadership traits, problem solving ability, good execution, pressure handling and flexibility with tasks. 

Ask your HR team to create a list of must-have skills and nice-to-haves. Then judge the candidate based on their resume, work experience, and overall interview. 

Also, it is critical to give the candidate a clear view of his / her roles and responsibilities. Keep the job description short yet accurate . 

2. Questions to Ask

Talking about interviews, the set of questions to ask to an operation manager (candidate) matter a lot. It can decide whether the candidate is deserving enough or not. The list of must-ask questions include the following, 

  • How and why did you start with operations?
  • Which skills set you apart from other Operation managers, and professionals?
  • What are the roles of an Operations Head/Manager that contribute or add value to an organization?
  • Did you do anything specific or special that helped your last company grow?
  • Are you adaptable for challenging situations and how good are you with pressure handling? 

Your HRs should study the current requirements of the industry and ask a list of other curated questions to hire the right Operation professional for the given company. 

3. Retaining the Candidate 

After identifying the right candidate and selecting them for the final process, the next step for an HR is to make sure that they retain the selected Business Operations Manager. The best way is to ask for their expected paycheck, and offer them a competitive salary, along with an assurance of solid training & a positive work environment. 

In the end, being an HR professional allows you to be creative and think of out of the box ideas and processes to select and hire the best candidate. It is since the requirement for each post varies from company to company, it is the HR team that needs to look into & address the unique hiring requirements of the particular company.

HR Manager Mantra, Simplified

A company runs on great staff, and great staff is run by a great HR Manager. 

The HR Manager is, undoubtedly, one of the most critical and reputed posts of a business. It’s because the roles and responsibilities dealt by a Human Resource Manager requires some fine skills of people dealing. An HR keeps the team motivated, and bears the responsibility to make sure that the organization’s policies are being implemented correctly. Also, s/he has to face many challenges while handling this reputed post that comes with both power & pressure. 

Here is a Mantra for an HR Manager “When You See it, say it!” It serves as a constant reminder that you need to be communicating with the team members all the time. 

Furthermore, the HR Managers should also make a habit of giving performance feedback on a frequently scheduled basis; it includes both corrective and positive feedback.

There’s a fun way to remember Positive and Corrective Feedbacks. Just remember these short forms, and you’re good to go:

POSITIVE FEEDBACK: FAST

F: Frequent: When an employee is doing well professionally, track their performance from time to time, and give positive feedback more often. 

A: Accurate: Make sure that you’re praising them based on accurate data and progress reports. 

S: Specific: Be as specific as you can. Tell them what they did that lead them the appreciation. Is it their skills, behavior, attitude, resilience or performance?

T: Timely: What’s the point of praising someone for something they did last year. HR Manager has to do things right away. Notice for a few days/weeks, and give the feedback every month or as soon as possible.

Corrective Feedback: BEER

B: Behavior: First, notice the behavioral changes that can impact the company negatively; if the data, facts, and performance approves of it, you should advance with Corrective feedback. 

E: Effect: While giving the feedback, mention the ill effects of the employee’s behavior. Whether it can affect the company’s revenue, make colleagues uncomfortable, or does it violate any rules of the organization.     

E: Expectations: Tell them about the expectations you and the business have from them. Be polite, but put your point up front. 

R: Result: The last step is to wait for the result and notice the improvement after you’ve given the employee/s with the corrective feedback. 

In a nutshell: HR should be Fast enough to share the Positive Feedback of the employees as it boosts them up and makes the team better. And in case there is an issue created by some employees, managers must address the problematic behavior as they notice it.

AOP Consultancy has Highly Skilled HR Managers On Board (Promotional)

Finding the right HR team or HR manager is not an easy nut to crack. We have a group of young, enthusiastic, and experienced individuals who are committed to their work. 

Our HR specialists fulfill the core competencies for HR management that include excellent communication skills, exceptional decision-making capabilities, and critical thought processes. Also, our HR recruiters are available for our clients round-the-clock and find the best candidates for them. 

Contact us to hire the right staff for your firm.

Six Types of Business Consultants

If you want to succeed in life in a short interval of time, then one of the best ways is to start your own business. The business may be small or large according to the requirements or spending. But doing a business may only benefit you only if you are aware about its benefits and opportunities. Today to set up any business you need help from a business consultant. These consultancies serve a great helping hand and act as intermediate between the corporate party and the jobseekers. In Gurgaon, one may find several BPO Placement Consultants, but AOP Consultancy is considered to be the most renowned firms. It is also known as the Best financial HR Consultancy in the NCR region.

No matter what type of entrepreneurship, you are going to start you just need or you just require an advice of a good and renowned consultancy. These consultancies assist you in reshaping the most appropriate type of business plans and help the businesses in giving the best advice, so that they may achieve a significant growth in their fields.

Following below are some of the best consultants:

Management Consultants

These types of consultants are required in almost every type of business. They are specialized in guiding the business firms and help in solving their issues related to their work or other work-related strategies. These are excellent in analyzing the issues related to the work and try to solve the hindrance that a business may face. They are the best business advisers.

Business Transformation Consultants

If you believe that the business is not running according to your desires or needs, then you need fundamental changes in your business. For BPO’s or KPO’s outsourcing you require a business transformation consultant. These consultants help the businesses to find a highly skilled employee for them.

Legal Consultants

The companies don’t require a legal advice when they initialize their business. But in later stages, they require a legal advice for some issues related to contracts, intellectual property, corporate and banking. The legal consultants are meant to provide a legal advice in the above-mentioned matters. A legal advisor can be a member of a government institution or have possessed a recognized degree in law.

Marketing Consultants

Marketing consultants are the most important types of consultants from business point of view. They bring an efficient sale. These are the distributors, sellers and an expert in selling products and services. These consultants bring target customers for the companies. These also assist in allocating an appropriate customer for the firms.

IT Consultants

Information technology is one of the crucial subjects in this modern age. These consultants help the business to flourish with advanced techniques. These placement consultants are specialized in various IT related subjects like networking, software engineering and computer hardware. They are expert in assisting as well as guiding in a skillful manner because of having better knowledge of IT. They made all the possible efforts in developing and promoting the business.

HR Consultants

HR Consultants develop the best strategies to hire the right type of candidate for a firm and in the similar way they provide job satisfaction to the job seekers, whether he or she is a fresher or a graduate. They avail the businesses highly skilled staff for the overall development and growth of their business. These are also helpful in conducting the hiring process with in an affordable cost.

If you are in search of best financial HR Consultancy in Gurgaon, then you have reached one of the most appropriate places. We at AOP Consultancy find the most suitable candidate for a firm. We are also specialized in BPO and KPO sector. Our Consultancy has the best BPO Placement consultants, who find the fresh talent for the business firms.

Seven Properties of Choosing the Right Consultants

Identify A Bad HR Recruitment Consultants

As the demand for the job hunters or job seekers are increasing the people now are moving to the recruitment sector. For the job seekers, it has really become a challenge to find the best recruitment consultant for themselves, who can avail a job for them. Most of the times, whenever a candidate sends his or her resume to a reputed firm or organization. They are not sure is their resume is being analyzed by the recruiter? Or is hidden in the piles of papers. Your resume could be one of these. This is definitely what you need. You are required to find the best human resource consultancy for yourself.

To help and find the best consultants below are some of the traits that helps in choosing the appropriate consultants.

Shows Genuine Interest in You

Sometimes your name only remains in their database. They even don’t include you, if you do not meet their eligibility criteria. They will not even contact you, if you are not shortlisted in their list of qualified eligible candidates. But this case is not similar with the excellent recruitment agencies. The best consultancy firms take care of the candidates first. They keep on calling them, even some of the agencies help the candidates in preparing the interview.

Knowledgeable About the Recent Market Trends

Ensure that whether the recruiting firm is updated with the recent market trends. It is crucial that the external agencies should be aware about the recent things going in the market and they should have each and every detail about the candidate applying for the job. A good recruitment consultant is always updated and have a deep knowledge of global industry and market trends.

Understands the Demands of The User

A well reputed recruitment firm would brief all the necessary details or requirements of the clients. The consultants would never make fake promises. Even they will help you to achieve success and let you fulfil your dream of getting a reputed job of your choice. They will even tell you all the details even the corporate firm may not provide. Each minute detail would be informed and shared with you.

Enables You with a Sound Advice

After all, they are your consultants. It is the duty of the Human Resource Consulting to give you the best advice. They bring out the best ideas for you and help you in the recruitment process. You may easily crack the toughest interview with the help of these recruitment firms. They are not the only source, who will help you to clear the next phase of interview process, but also tell you each detail of the potential company.

Clear All the Doubts

Some of the job recruiters just introduce to the bright side of the respective company. But a good recruitment firm is one who introduces you with each side. They would let you know each and every minute detail of the firm. They would also clear each and every doubt you have in your mind.

Respond to your Calls

Most of the Best recruitment consultants ignore you and just contact you only when you are required. They won’t even let you know whether they have received your resume or not. Calls are the best way to express. It shows that you the firms are responding. This means that they spend an ample of time to get to know you.

Placement Firms are the Prior Choice for any body’s Employment Need

Acquiring the right candidate and getting an appropriate employment is sometimes the most difficult task. There are too many hurdles that to be crossed to get a fruitful result. Given below are the patent reasons that why a placement firm is considered to be the first choice.

Conduct Campaigns

A Recruitment firm maintain good relationships with the businesses for years and conduct campaigns. Through these campaigns the business firms come to know about the placement agencies. These placement firms play the role of the third party and work as an intermediator between the employee and business firm.

Make Strong Market Presence

These placement firms help in making a strong presence in the global market. By conducting campaigns, building cordial relationships and communicating with the candidates, it is possible to have a strong presence in the global market.

Use Recent Method for Recruitment

Today, the Placement Firms use the modern techniques for conducting recruitment. Few years back, tv, radio and newspaper were the only medium to invite the applicants regarding job but nowadays these recruitment agencies maintain a database and use a job portal to find the right type of candidate for the firms.

Include Learning Management Platforms

In earlier days, the big firms try to work on the legacy systems but the firms now focus to include learning management platforms. These platforms provide you tube videos for the aspirants seeking a job opportunity. Through these videos one can easily prepare for an interview.

With advancement and innovation in technology, these external agencies have become an important part for conducting recruitment process. There are various benefits of these recruitment agencies. They conduct campaigns, use modern trends for recruitment and maintains a strong presence in the global market. AOP Consultancy is one of the most reputed consultancies who helps in finding an appropriate candidate for your firm.

How To Identify A Bad HR Recruitment Consultants?

When the economy goes down and unemployment increases on a faster rate and the job aspirants require the guidance or help from these consultancies. Then a certain period arrives, when some of the HR Recruitment Consultants use some un ethical ways to conduct the recruitment process. However, there are some of the indications which aware us from these recruitment agencies using unfair means for carrying out the recruitment. Mentioned below are some of the spotting points which should be considered in mind while choosing a consultancy.

Are The Consultants Ask You To Pay Any Fee?

If the agency compels you to pay any addition fee while hiring. So, this is a warning sign and you should not go to that firm or avoid that consultancy because generally the recruitment fees are paid by the organization that hire you. It is advised not to sign any of the written document or bond with those consultancies. Even if they offer you a high salary package. Before coming in contact with them make sure they are trust worthy or not.

Is Your Consultant Knowledgeable?

Try to test the skills of the consultants and ensure that the consultant know have sound knowledge of your profile or not? If not, then why these are recruitment consultants? Recruitment is highly competitive sector and if the agencies don’t have a knowledge about the profile or role of position that means they are not doing their job properly. This indicates that the have a poor standard of recruitment and don’t conduct hiring process properly. It is important for these agencies to have a sound knowledge of the vacant position available in the firm or its job role. The manager should be aware of HR services and should possess excellent skills.

Are The Agencies Liberal With The Truth?

This may be tricky, but it is essential to find that the agency interested to let you help in providing your dream job or these are just focusing to get a lead in their business. In such a situation, contact your referrals and just ask them if they are just doing to increase the growth of their business. If they did then, try to find the consultancy that focuses on your skills and requirements. Remember not to join those agencies who say it is fine to lie during the interview.

Does The Agency Put Pressure On You Towards Certain Job Position?

The goal of nay consultancy is to find an appropriate position that meets your career aspiration as soon as possible. It is not the job of a recruitment agent to steel away the career interest. Try to convince you for any opening available out there or from which they could earn more and more commission. You should have a strong bonding with your consultant and able to talk freely about your intertest.

Is The Consultancy Keep On Asking Too Much Questions?

It is important to be aware of the consultancies, who seek too many details about your past experience, past employment and companies you approached regarding the employment. The unethical consultants will always ask you to list the number of companies you applied earlier. They will not mail your Resume again in those organizations.

How Does A Third Party Help In The Hiring Process?

Studies reveal that nowadays most of the business firms rely on external recruitment sources. They look for best recruitment consultants to hire the right candidate that suits their organization. But the internal recruiters are still the same. The research shows that the number of vacancy rises every month. It has been analyzed by the industry that there is the scarcity of these helping hands. Generally known as the third parties or recruitment agencies. In this phase of growing competitors and the age of social media, there is dire need of these external agencies for the recruitment process. With the rising demand, the requirement of the clients and the business firms have been changed but the dire need for the recruitment experts remain the same. These external agencies play a vital role in the recruitment process. Now we will discuss some of the important benefits of placement agencies.

Sound Knowledge of Market Trends

These recruitment agencies are considered to be better than Human Resource Consultancies and have a good knowledge of market trends. They exactly know what is going on in the marketplace? What is the core requirement of an industry? What skills did they need? These agencies exactly recognize the dire need of the business firms. In accordance with the requirement of the industry, they search for the talent. That means they find the desired candidates for the firms. They are expert in searching the skilled candidates. They exactly know the salary rates, hiring anomalies, career expectations, and available skills.

Excellent Reach

Sometimes it is really difficult to find the desired candidate. The aspirants are not that much active or not interested. They do not respond to the job-related emails. They don’t trust the advertisements displayed in various sources. They consider them to be fake. In these situations, these recruitment agencies serve as the best mediums for the business firms to find the right candidate. These possess excellent convincing power. Even if the candidates are not that good or active an appropriate external agency reach their source. They have a strong network and maintain good relationships with their clients.

Provide Desired Candidate

The recruitment is generally a long process. The firms spend an efficient amount of time and money on hiring. By putting so many efforts, sometimes they don’t get the desired candidate. To come out of this situation, nowadays the business firms take help of the external agencies. However, these employment agencies conduct the recruitment process in an excellent manner. They find out the desired candidate within stipulated time and affordable range. Unavailability of the resources and poor recruitment results into the unmatched candidate.

A Helping Hand For All Firms

Whether it is a small organization or a big firm, these all spend a lot of money and an ample time in promoting their brand for the recruitment process. However it is possible for the big firms to spend a large amount of money, but small firms find hard to invest a lot in branding, promotion or recruitment. In this case, the third party plays an essential role in branding, promoting and recruiting the desired aspirant for the organization. These outsource the vacancies via social media. Social media plays a vital role in spreading the information. The desired candidate comes to know about the vacancy and skill. According to the profile they apply for the post. These agencies fulfill the requirement of both the candidates as well as the business firms.

How to Plan A Successful Career Change

How to Plan A Successful Career Change

Are you willing to change your career but have no guidance from the start? You have to carefully think and take each step in moving to a new job and in a new industry. A job and career change may look frightening if you are not prepared and have no idea of your next move and how to reach to your dream job. Here are a few helpful tips by an expert HR Consultancy, you should keep in mind when making a career change.

Think About Your Interest and Choices

First of all, you need to make a choice about your next career. Find out the reasons why you are searching for a new job, utilize this introspective to collect all the positive and negative factors of your earlier job. It’s the time to think about your passion and follow the same.

Research New Careers

Do not forget to be realistic while following your passion. Google and research about your desired field and create a list that includes all pros and cons of your desired job fields. Get an idea about the salary, responsibilities, work environment, duties, required education and job outlook. According to a Recruitment Firm in Gurgaon, when you get your list ready with a lot of possibilities, you should anticipate about hurdles you may find and make a plan for avoiding them.

Get the Essential Training

Once you have got where you need to improve your skills or need to learn a new thing, it’s time to get proper training on the same that include earning an associate’s or bachelor’s degree. It will offer you the correct guidance you require to enter your desired industry. Sometimes, you just have to get a certified course or a simple program to meet the career requirements. The basic point is to gain the education required to apply for the job with a new employer.   

Analyze your Skills

According to a Top HR Consultancy, it’s important to check your skill set. Find out which of your skills can be used in a new job and where you need to improve it. If you are working in a sales company but looking forward to getting a job in the healthcare industry, you need to focus on some skills such as communication skills, customer service knowledge and attention to detail. It depends on your knowledge and the specific field you are willing to enter.

Start Your Search

Now, when you are done with all the research, prepared your credentials and become ready. It’s time to actively begin looking for a job, with a new and updated CV that showcase your abilities. An essential aspect you must keep in mind is that when you are gearing for a job change, there are chances that you may need to start at a fresher level in a new industry. You may be asked to work at the pay cut. The new career field may require you to make some sacrifices in terms of salary and timing or relocation, getting the opportunity to do what you like can make it worthwhile eventually.

How Human Resource Drives an Organization

Many of us think that human resource jobs are only about managing employees in a company. But it has multiple and difficult work areas. Many HR and recruitment jobs have tasks like collecting data, managing paperwork, evaluating details and showcasing the report of this detail to the upper management. You need to be expert in each of these areas to make sure the company is growing and running successfully. HR professionals must have a good knowledge of applicable regulations and administration too. They should also be expert in vision and goal of the company. Thus, many organizations prefer hiring HR experts possessing efficient knowledge in this field.

Various function areas of HR jobs:

Selection and Hiring

This work requires screening of the job applicant to make sure he has right education and experience in the same field. It includes reviewing the resume and application form and other details given by the candidate to decide and find the most suitable candidates. The general process of selection consists an aptitude test, HR round, technical interview and later a reference check. Communication and negotiation skills play the great role.

Training and Growth

Training and guidance are important aspects of each business field that requires HR to help employees keep updated with the changes in technology and trends. Thus, an individual with good writing, verbal and interpersonal skills are needed. This person should also have an efficient understanding of training fields, a strong imagination and a good knowledge of future requirements of the company.

Staff and Labor Relation

The job of HR and recruitment manager requires a candidate with a great integrity level. He or she should also have the skills of interacting with people irrespective of the qualification levels.

Benefits

A candidate with a good understanding of analytics, verbal skills, writing and quantitative skills is eligible for the job. Expertise in both local and state level rules and regulations, skills to speak in plain language and knowledge of statistics would be great.

Performance Management

It’s all about checking the whole performance of the company and ensuring that its productivity and work rate are growing at an exponential rate.

Administration

The administration is about managing and distributing of latest changes and updates with the office. Their job includes describing the organization’s procedures and policies to the team members and other employees. A candidate with great interpersonal, administrative and customer engagement skills is required for this profile. In many further stages, administrative help in creating templates, forms, and other kinds of HR-related documents.

In addition, there are many other HR related tasks including record management, career management, organizational growth and succession planning where a candidate can build a good career.

Get ready to face the HR interview round

blog-hr-interview

When you face the HR round, it means you are going to share your views or answers on your behaviors in different situations in life. Your answers will help the interviewer to get an idea of the way you may react to a specific situation in your job in the future. You have to be alert while answering these kinds of questions because a little fault in your response can make you lose that job. To your help, here are a few questions that you must be ready to answer.

What is your expected salary?

When the HR asks you about your salary expectation, you should avoid mentioning the actual figure. It would be good if you ask him about the offers for a specific position in the company. If you wish to name a certain amount, you should select a salary range. It will provide a probability of negotiation, based on the market value in the city and industry. Of course, your salary range should be the amount that would make you contented and happy.

You should be like, “I was looking for a job like this, so I am open to a competitive offer.”

Reason behind the career gap in your resume

The HR person reviews your resume very precisely and takes a note on your career gap, and it gives them a sign that a particular job has not worked well for you. You need to clarify the reason for the same otherwise, the HR tends to assume that you left the job for a wrong reason or your company has fired you.

In case you have a different or a positive reason for the break from your job, you should describe it concisely. Try to keep your explanation crisp and clear and gradually move forward with the conversation to more positive things about you. You need to divert HR’s attention to your career track record that was good and ended well. If you had a long career break, you need to convince the HR that you were busy with upgrading your skills, doing social work and enhancing your hobby. It will represent you as an energetic and active person in front of your HR.

Your answer should be like this, “It was not a suitable job for me, and I ignored this fact and joined that particular position as it was a good offer. But I have got a lesson today and will never repeat this mistake.”

Share your experience of working with a difficult person

The HR interviewer asks this question to test your skill of handling a complicated situation or working with difficult people in the team. You should diplomatically handle this question and evade any negative signs. Tell him about the situation in a positive way and your experience of managing a professional relationship with a particular team member, client, or co-worker. Your smart answer helps the HR to see your professionalism and skill to remain calm under stress.